# Troubleshooting (https://clout.wtf/guide/troubleshooting/)



The most common setup and run-time problems, with fixes. If your case isn't here, check the **Logs** section in the app (filter by ERROR) — most thread failures name their cause there.

## Common issues

| Issue                                                     | Solution                                                                                                                                                                                                                                                                                                                              |
| --------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Device not showing in Devices                             | Reconnect the cable, confirm trust on iPhone. Make sure the device is unlocked — [connection guide](https://clout.wtf/guide/connect-iphones/)                                                                                                                                                                                         |
| "Automation running" disappeared from iPhone screen       | Normal behavior — the app will restart automatically                                                                                                                                                                                                                                                                                  |
| Thread stops with an error                                | Check the Logs section, make sure iPhone is connected and unlocked                                                                                                                                                                                                                                                                    |
| TikTok asks for login                                     | Make sure the account is logged into TikTok on the device before starting — [adding accounts](https://clout.wtf/guide/adding-accounts/)                                                                                                                                                                                               |
| App installation: "Unable to Verify App"                  | Connect iPhone to the internet and try opening the app again                                                                                                                                                                                                                                                                          |
| Signature expired after 7 days (free Apple ID)            | Re-sign via Xcode — [re-signing steps](https://clout.wtf/guide/install-clout-app/#re-signing-free-apple-id)                                                                                                                                                                                                                           |
| **macOS** "App is damaged" or Gatekeeper warning          | Open System Settings → Privacy & Security → click Open Anyway                                                                                                                                                                                                                                                                         |
| **macOS** "Operation not permitted"                       | Grant Full Disk Access: System Settings → Privacy & Security → Full Disk Access                                                                                                                                                                                                                                                       |
| **macOS** Xcode signing error                             | Re-login Apple ID in Xcode Settings → Accounts, verify Team selection, try Product → Clean Build Folder                                                                                                                                                                                                                               |
| **macOS** Xcode: "Couldn't create workspace arena folder" | Delete DerivedData: run `rm -rf ~/Library/Developer/Xcode/DerivedData` in Terminal, or open Xcode → Settings → Locations → click the arrow next to Derived Data path → delete the folder contents. Then rebuild.                                                                                                                      |
| **macOS** Xcode: "Failed Registering Bundle Identifier"   | Free Apple ID cannot register this Bundle ID. Download the Xcode project from Clout Uploader (Devices page) — it contains a unique Bundle ID that works with free accounts.                                                                                                                                                           |
| **Windows** App doesn't detect iPhone                     | Install iTunes from [apple.com](https://www.apple.com/itunes/download/win64) — the standalone installer, not the Microsoft Store version — and restart the PC. Then check that Apple Mobile Device Service is running: run `sc query "Apple Mobile Device Service"` in Command Prompt as administrator, the state should be `RUNNING` |
| **Windows** Error on launch                               | Run the app as administrator: right-click → Run as administrator                                                                                                                                                                                                                                                                      |
| **Windows** Antivirus blocks the app                      | Add Clout Uploader to your antivirus exclusion list                                                                                                                                                                                                                                                                                   |
| **Windows** "VCRUNTIME140.dll not found"                  | Download and install [Visual C++ Redistributable](https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist) from Microsoft                                                                                                                                                                                            |

## Mode-specific errors

Each workflow guide keeps its own error table close to the settings it relates to:

* [Warmup: common errors](https://clout.wtf/guide/warmup-guide/#common-errors) — thread launches but the session misbehaves
* [Upload: common errors](https://clout.wtf/guide/upload-guide/#common-errors) — publishing stops or posts don't go out
* [Stash proxy: FAQ & troubleshooting](https://clout.wtf/guide/stash-proxy-guide/#faq--troubleshooting) — proxy doesn't switch, location looks off
* [App Store Connect install: troubleshooting](https://clout.wtf/guide/asc-api-guide/#troubleshooting) — API key and signing issues
* [Set Description: troubleshooting](https://clout.wtf/guide/set-description-guide/#troubleshooting) — captions not applied

## Still stuck?

Write to [support@clout.wtf](mailto:support@clout.wtf) or ask in the community — links in the site footer. Attach the relevant lines from **Logs**: they shorten the back-and-forth to one reply.

## Further reading on the blog

* [TikTok Shadowban: What It Is, How to Detect It, and How to Fix It](https://clout.wtf/blog/tiktok-shadowban-guide/)
* [TikTok Device Ban: What Triggers It and How to Avoid It](https://clout.wtf/blog/tiktok-device-ban-guide/)